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2020

Elder's Ace Hardware

2020 Winner: Best Customer Service

Categories

Customer Service

More About Us

Elder's Ace Hardware is a family owned, locally run group of 22 neighborhood hardware stores that serve the East Tennessee and North Georgia regions. We've been part of many of these communities since 1969, and we are honored to be your neighbors . Today, you can find us in Chattanooga on Hwy. 58, Brainerd, East Ridge, Red Bank, Dallas Bay, East Brainerd, Broad Street, Walden and Ooltewah; in Cleveland on Peerless Ave.; in North Georgia in Lafayette, Ringgold, Chickamauga, Trenton and Rome; and in Knoxville at Dixie Lee Junction, Halls, Bearden, South Knoxville, Rocky Hill, Townsend and Hardin Valley. When you walk into our stores, our goal is to treat you as our guest and to provide the most helpful experience of any place you shop. We certainly aren't perfect, but we constantly train our folks on how to provide you with this experience and we have ongoing conversations around that topic in each store almost daily. Many of our associates have been part of the Elder's Ace Hardware family for more than 10 years (and some over 20, 30, or even 40 years!), and we believe the knowledge and experience that come with those years are important to our ability to create a shopping atmosphere centered around helping you. We encourage our people to use their judgment when helping you rather than using one-size-fits-all corporate policies. Multiple Area Locations!

The Best Choices in Chattanooga, All in One Place

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